BangaWin Casino Privacy Policy
Who Is Responsible When You Give Us Your Data
The data controller for BangaWin is Banga Interactive Ltd, registered at Hamchako Business Centre, Mutsamudu, Autonomous Island of Anjouan, Union of the Comoros. It operates under Anjouan Gaming Licence No. ALSI-202405071-FI1. Every request about your data goes to the controller at [email protected].
What You Can Ask Us to Do With Your Data
You can ask for a copy of the data we hold about you, ask us to correct data that is wrong, ask us to delete it, ask us to restrict how we use it, object to a particular use, and ask for the data you gave us in a portable format. Send the request from the email address on your account so that we can match it. Deletion is limited by the record-keeping duties described below, and if we cannot delete something we tell you which part and why. We confirm receipt of a request and answer within 30 days.
What We Collect When You Sign Up and Play
At registration we collect your email address, password, country, account currency and phone number, plus your confirmation that you are 18+. For payments we hold the method, the amount, the time and the reference of each deposit and withdrawal. For verification we may collect an Australian driver’s licence or passport, a utility bill or bank statement, a card statement or e-wallet confirmation, and sometimes payslips. Technical data includes your IP address, device and browser type, and logs of sign-ins and gameplay events.
Cookies and Analytics
Essential cookies keep you signed in and remember that you saw the cookie notice. Your browser also keeps a small setting for the session when you close the offer bar, so it does not reappear on every page. Where analytics is used, it measures page views in aggregate and not individual play. You can block or delete cookies in your browser settings, and blocking the essential ones can stop sign-in from working.
What Happens to Your Data After You Close Your Account
When you close your account, we stop using your profile data for anything except the obligations that remain. Identity documents, payment records and gameplay logs are kept for the period required by the gambling and anti-money-laundering rules that apply to us, and after that period they are deleted or anonymised. Data kept for this reason is held in restricted storage and is not used for marketing.
When We Pass Data to Payment and Game Partners
We share only what a partner needs to do its job. Payment providers and networks, including Visa, Mastercard, Skrill, Neteller, PayID, POLi and BPAY, receive payment details to process your deposits and withdrawals. Game studios such as Pragmatic Play, Hacksaw Gaming, Play’n GO, NetEnt and Evolution Gaming receive your player identifier and session data so rounds can be run and settled. Identity verification service providers acting for us check your documents. We do not sell your data, and we disclose it to authorities only when the law requires.
What to Do If You Disagree With Our Answer
If you think we have handled your data unlawfully or your request was not answered properly, write to us first at [email protected] so we can review it. You also have the right to lodge a complaint with the data protection or privacy authority in your own jurisdiction, such as the Office of the Australian Information Commissioner (OAIC) if you live in Australia.
Why Each Piece of Data Is Used
Account and payment data is used to perform our contract with you, which means running your account, settling bets and paying out winnings. Identity and address documents are used to meet legal duties on age checks, fraud prevention and anti-money-laundering. Technical logs are used for our legitimate interests in securing accounts and spotting abuse. Cookies beyond the essential ones, and any marketing messages, depend on your consent, which you can withdraw at any time.
When Your Data Crosses a Border
The operator is based in Anjouan, and our servers, payment providers and game studios operate in other countries too, so your data leaves Australia. We transfer data only to partners that are bound by contract to protect it and to use it for the stated purpose, and we limit what is sent to what the service needs.
How to Send Us a Data Request
Email [email protected] from your registered address with the subject line Data request, and say which right you want to use. Tell us which data or time period the request covers, so we can find it without delay. We may ask you to confirm your identity with the same documents used for verification before we release or delete anything.